We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received well protected.
All good thx
O madara chegou com defeito na pintura, mas o vendedor devolveu o dinheiro
ótimo produto muito satisfeito com a compra!
Received as requested. Prompt delivery
chegou tudo ok
Produto demorou para ser entregue mais é de ótima qualidade !
Chegou muito rápido está de parabéns, nem um problema perfeito!
Très jolie figurine bon vendeur merci
J'ai passé la commande le 15.02 et le vendeur l'a envoyé le 07.03 ( on peut comprendre, c'était la période du Nouvel An chinois). À partir de la date d'envoi la commande est arrivée en 9 jours en France. L'emballage est super bien fait, bcp de couches de papier à bulles. Les figurines sont en bon état. Je ne suis pas une connaisseuse dans la matière ( c'est pour mon fils ), mais la qualité est bonne. Je suis satisfaite de ma commande et je recommande ce vendeur.
Producto excelente y envío muy rápido. Vendedor recomendado.
tudo certo poderia ser apenas mais rapido no envio dos bonecos de resto tudo ok
Todo perfecto. Un 10 para el envío tanto en rapidez como embalado...volveré a pedir más. Muchas gracias.
Arrived fine except that the Cane of ARMA EVERYTHING of madara uchiha This torn of wherein is supposed to grab.
Very good the quality of the dolls. the madara can stand without the support already the sasuke not, but otherwise the hand madara unsecured very well your gun, and it took a while to arrive. still I enjoyed the characters and soon buy more, much more!!!
Very good quality.
Figurines are very good, that's just мадары on chёlke slightly erased and all very well
Perfect, the madara is very lindao tomarnocu pqpppppppppppppppppppppppppppppppppp
Came with the painting of the foot black, but worth the penalty