We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good store good items good shiping very nice
The product is perfectly boxed and everything was inside the box. I loved the action figure, is really amazing with all the details (like his sharingan that is very well painted and everything). I'm really happy. Thanks a lot! O produto veio perfeitamente embalado e tudo estava dentro da caixa. Amei a figura de ação, é realmente linda com todos os detalhes (como o sharingan que é muito bem pintado e todo o resto). Eu estou realmente feliz. Muito obrigada!
perfecta recomiendo el vendedor, buena calidad y rapidez en el envío
Fast delivery. Good receipt.Good packaging. Object matches Good product. I'm very satisfied.
Потрясающая фигурка, быстро прислали)))
Itachi muito bom também, porém está quase tocando o chão com o corvo em sua mão
Producto de buena relacion calidad/precio. En unos 15 dias en casa y bien protegido
Kitty Wu, thanks for the trust....you're the best !
Color looks off almost purple. Might be a fake but i still kept it so pretty solid otherwise.
Livraison rapide, emballage parfait. Je recommande
Только что получила доставкой на дом в Ростове-на-Дону, Юг России. Фигурка очень качественная, довольно большая. Счастью нет предела!! Наконец-то и у меня есть свой Итачи! Цена себя полностью оправдывает. Довольно быстро доставляется...около месяца... отслеживался на всем пути отправления, вплоть до мелочей. Один минус - на подставке крепления больше, чем нужно, но на одну ногу и с плащом в руке если поставить, держится отлично!! Не жалейте денег и берите!! Продавцу огромное спасибо!! Он заслужил пять звезд!!!
Espectacular figura. Recibido en pocos días y en perfecto estado.
The product fits perfectly to the description. It was a present for my boyfriend and he has loved it. :D
Muito bem feito o produto! Nota 10!
Gostei muito da qualidade do produto, inclusive é um das melhores action figures que eu já comprei estou um pouco triste pelo fato da caixa vir toda amassada e rasgada até por a caixa é uma das coisas mais importantes para um colecionador, mais creio que não seja culpa do vendedor, estou muito satisfeito, obrigado.
Shipping box was in perfect shape, but items box was in rough shape inside the shipping box. Product was good though
Quickly and condition received! i recommend this;)
Very fast shipping, but he have only 24cm ;). It looks good anyway ;)
Good store, honest, fast, goods as described in the ad, thank you. Good seller, honest, fast, goods as described in the ad, thank you.
Me has come very fast and perfectly packaged. lo recommend
Perfect doll, I loved, It was beautiful in my collection
This well, a default minimum of paint. the FIGURE Is nice
The ORDER has Been a poco slow But the figment came in perfect condition.