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Sailor Moon 20th Anniversary Crystal Star Pocket Watch Pendant Necklace

32 reviews
100% of buyers enjoyed this product! 80 orders
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Fandom Express (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

32 reviews
100% of buyers enjoyed this product!
5 stars
4 stars
3 stars
2 stars
1 star
verifed buyer
25 May 2018

One of the must have item from Sailormoon! The clock really works! Thank you store!

verifed buyer
4 May 2018

muy bonito, exactamente lo que pedí

verifed buyer
29 Apr 2018


verifed buyer
26 Mar 2018

The item arrived quickly. Thank you so much!

verifed buyer
28 Feb 2018

hermoso, calidad excelente. envío rapido

verifed buyer
7 Feb 2018

So beautiful, i love it

verifed buyer
30 Dec 2017

Я так счастлива, спасибо продавцу, пришло очень быстро Часы правда ходят

verifed buyer
22 Dec 2017

Очень быстро пришла посылка, невероятно милая и не детская(чего я опасалась) смотрится хорошо) спасибо!)

verifed buyer
8 Dec 2017

Muy buen embalaje, llegó rápido y se ve de muy buena calidad ! Recomiendo a éste vendedor !

verifed buyer
26 Nov 2017

It takes 15 days to arrive in France. The watch is gorgeous and work perfectly !

verifed buyer
17 Nov 2017

Beautiful! Just like the pic. Thanks ☺️

verifed buyer
8 Nov 2017

It is beautiful and it comes in a very nice box, it really is as I imagine it.

verifed buyer
5 Nov 2017

very cute item

verifed buyer
23 Oct 2017

Beautiful watch and arrived safely. It is in working order So far. I will leave more feedback if anything changes. Thank you so much!

verifed buyer
24 Aug 2017

Beautiful necklace, for the low price is perfect! the gift box it's a little wrecked. Fast shipping!

verifed buyer
24 Aug 2017

Bellissimo anche se mi aspettavo la scatola più grande!

verifed buyer
12 Aug 2017

I'm really happy with the watch, it looks like in the photo, it works perfectly and the shipping was fast. The only thing that can be a bit tricky is that the knob to turn and set the clock doesn't really have a response click so it can be confusing to know if it's puched down all the way or not but it's actually just a novelty problem. the size is perfect it makes it easy to take with you but not to small so it's hard to see the hands of time. I really love it, it's descret but cute, I'm gonna use it when I'm in school!

A******a F.
verifed buyer
7 Jul 2017

Super fast shipping, excellent quality, well packaged. I will return!

M***a S.
verifed buyer
28 Jun 2017

Excelente, rápido y en buen estado. Gracias!

J*****a V.
verifed buyer
4 Jun 2017

very fast delivery, beautiful watch. thanks!

C******a P.
verifed buyer
3 Jun 2017

Beautiful fast and perfect packing. Highly recommended item and store + @ @ @ @

J**n J.
verifed buyer
25 May 2017

As in the descrpcion

B***a A.
verifed buyer
23 May 2017

I love it soo much ^^

verifed buyer
10 May 2017

Great quality. very beautiful

verifed buyer
4 May 2017

I loved the figment, it's beautiful!. The only thing Is it takes a bit to get there But arrived safely and in good condition.

J********e L.
verifed buyer
30 Apr 2017

The clock Is very nice, as it says in the description. malo Is that came a poco it torn the glass But That not Is problem. ✌✌

C*******a Q.
verifed buyer
24 Apr 2017

It's even prettier than I was expecting. I'm very happy. Thank you!!!

N*****a V.
verifed buyer
20 Apr 2017

Very beautiful!

A**y P.
verifed buyer
12 Apr 2017

It's lovely, though the chain feels a bit cheap compared to the actual watch, but otherwise I love it.

Y**i S.
verifed buyer
18 Mar 2017

Wonderful product! excellent quality and weeks arrival!

E***a P.
verifed buyer
17 Mar 2017

perfect object, very fast shipping & receive. thanks a lot!!

V*******a P.
verifed buyer
10 Mar 2017

Rapidissimo! L'orologio è arrivato oggi ed è bellissimo! Bellissimo, ben fatto, splendente,.... praticamente perfetto! Per il prezzo che ha poi è stata una sorpresa davvero grande e sopratutto gradita. Consigliatissimo! ;) Grazie mille!!

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