We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality
The thing is excellent)) a little more than I expected + when something beats about it, the keychain produces an interesting ringing.
Beautiful keychain. It's bigger than I expected! Only flaw is that it's very very loud if you put it on your keys. You will sound like a cow wearing a bell XD
OK
Excellent quality, very large, good keychain
receive very fast, less than 15 days, but I order keychain and receive necklace...
Quickly arrived The quality is excellent, the metal on top is covered with varnish
Magnifique
In spite of it taken around 3 months in arrive to Chile, it's okay
ㅎ ㅎ
Good quality!! Thanks!
The product is excellent, very well packaged, i love it. Very good quality of it. The store is attentive and cordial. I recommend the seller.
A reaaaaally pretty keichan. I just love it! It is heavier than i thoght. I don´t put photos because there are a lot already. But it is the same as in the photos. It took a looooot of time, more than two months actualy to arrive Here, but its so pretty and it came well packed, so it has no scratches. Thank you so much, I really love it. Gonna buy more of them in the future!!
The parcel came, somewhere 2 weeks waited! The product will respond to the description! The store advise everyone!!!