We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fluffy wig, i love the color and the hair thanks you
It's actually as grey as the picture shows but it isn't quite dark, it has a lot of hair and it's quite good. It has a good cap and it came really quickly!! I really recommend it!
Honestly i love it! Dont expect it to look like the picture but its thick and long so lots of room for styling!! I highly recommend for an white haired character since mine is gonna be for killua!
It came in pretty fast and it looks amazing!!
Same as in the photo
It looks just like the pictures, very accurate. Also for this price it's really nicely made, it doesn't have that awful shine like cheap syntetic wigs. It is perfect for my Dante cosplay. <3 it!
very good wig, can be used for many characters
The wig is very good quality, the hair does not fall out. You can lay in different ways, which is a huge plus for me.
According to the description. Thank You
It's good
Wig came in 2 weeks quality is decent. bit thight for my head but okay.
Very good, it took about 3 weeks
Good quality for the price, shipped and arrived fast. It doesn't have a lot of layer in the bangs, but overall the wig looks good and is easy to style. It comes with a mullet, the hair is longer in the back which is nice for covering real hair and styling. I didn't need that much wefts in the back so I removed one and sew it on top for more volume. Wig was styled for Soul Eater
Wig of good quality. Comes with a hair net. Delivery is fast.